About Haidilao Hotpot

Haidilao Hotpot is one of those places I like to introduce when someone asks for a Chinese restaurant that feels lively, comforting, and a little special at the same time. Located in China Town at Dubai Mall, Level 1, with easy access from Cinema Parking at P5, this spot makes hotpot dining feel both approachable and exciting in the heart of Downtown Dubai. The moment you step in, the atmosphere leans warm and social, with the kind of energy that encourages sharing food, stories, and plenty of laughter around the table. Haidilao Hotpot is well known for turning a meal into an experience, and that shows in how smoothly everything flows from seating to service. Whether you prefer dine-in for the full experience, or need delivery, takeaway, or even no-contact delivery, the options fit neatly into different routines and cravings. The menu focuses on customizable hotpot broths paired with a wide selection of small plates, fresh vegetables, and quality proteins, making it easy to build a meal that suits your taste. I often highlight how welcoming the offerings are, with halal food clearly available, along with vegan and vegetarian options that don’t feel like an afterthought. There’s also a salad bar for lighter bites and quick combinations, which works well if you want something balanced without losing flavor. For guests who value accessibility and comfort, details like a Braille menu and private dining rooms add another thoughtful layer. Haidilao Hotpot also works late into the night, which makes it a reliable choice after shopping, movies, or a long day in the city, while still keeping that relaxed Chinese restaurant vibe that draws people back again and again, especially for groups who enjoy interactive dining, quick bites, or sharing small plates while customizing every pot to personal spice levels, dietary needs, and mood, making each visit feel flexible, social, and easy to enjoy without feeling rushed.

Icon
Icon

Business Info

Service options

Service options

+ No-contact delivery

+ Delivery

+ Takeaway

+ Dine-in

Highlights

Highlights

+ Great dessert

+ Great tea selection

Popular for

Popular for

+ Lunch

+ Dinner

+ Solo dining

Accessibility

Accessibility

+ Wheelchair-accessible car park

+ Wheelchair-accessible entrance

+ Wheelchair-accessible seating

Offerings

Offerings

+ Braille menu

+ Halal food

+ Late-night food

+ Private dining room

+ Quick bite

+ Salad bar

+ Small plates

+ Vegan options

+ Vegetarian options

Dining options

Dining options

+ Breakfast

+ Brunch

+ Lunch

+ Dinner

+ Catering

+ Dessert

+ Seating

+ Table service

Amenities

Amenities

+ Wi-Fi

+ Wi-Fi

Atmosphere

Atmosphere

+ Casual

+ Cosy

+ Trendy

Crowd

Crowd

+ Family friendly

+ Groups

+ Tourists

+ University students

Planning

Planning

+ Brunch reservations recommended

+ Lunch reservations recommended

+ Dinner reservations recommended

+ Accepts reservations

Payments

Payments

+ Credit cards

+ Debit cards

+ NFC mobile payments

+ Credit cards

Children

Children

+ Good for kids

+ Good for kids birthday

+ High chairs

+ Kids' menu

Parking

Parking

+ Free multi-storey car park

+ Free parking lot

+ Parking

+ Valet parking

Hour time open

Right Now :

  • Monday: 10:00 AM - 12:00 AM
  • Tuesday: 10:00 AM - 12:00 AM
  • Wednesday: 10:00 AM - 12:00 AM
  • Thursday: 10:00 AM - 12:00 AM
  • Friday: 10:00 AM - 01:00 AM
  • Saturday: 10:00 AM - 01:00 AM
  • Sunday: 10:00 AM - 01:00 AM
Icon
Order Now

+971 4 221 7445

China Town - Dubai Mall - Level 1 / Parking: P5 - TDM-FF-345 - Cinema Parking - Downtown Dubai - Dubai - United Arab Emirates

Reviews

Icon

If you are looking for a place to spend a decent amount of time to eat your food and have a good time, this is a good place to visit. I went with my family of 4 and we had a great time and it was our first time trying hotpot. It is kid friendly and they have entertainment like the dancing noodles. The food was decent, however it was our first time trying hotpot so it was maybe because we didn’t cook the food for long enough. The beef and lamb was average because it kinda lacked flavour but the seafood like the shrimp and the crab sticks dipped in the soy cause mix were my favourite and i absolutely recommend it for sushi lovers. The service here is incredible, our personal waiter, Hishaq gave personal attention to our orders and he also gave us a bit of a tutorial to hotpot since it was our first time so the service here is 10/10. Overall, we spent 2 hours here and had a great time.

- Ryan Thomas -

Icon

Top class service. My first Chinese restaurant experienced. Emotionally sponsored by my daughter we loved the food, service by MJ and Morrin, and others. Everything was. Worth repeating.

- shakti katyal -

Icon

I recently had my very first dining experience at this restaurant, and I must say, it was absolutely delightful from start to finish. The food exceeded all expectations — every dish was bursting with flavor, perfectly cooked, and beautifully presented. What truly elevated the experience, however, was the exceptional service provided by Cara and MJ. They were attentive, friendly, and guided us seamlessly through our meal, making us feel genuinely welcomed and valued. A thoughtful touch that I really appreciated was how they provided something to cover up since I was wearing a long-sleeved white top and an apron — such attention to detail truly shows their care for guests. The restaurant itself is immaculate; the cleanliness and overall ambiance create a comfortable and inviting environment. I also enjoyed the fun little perks — accumulating points to receive adorable keychains is such a creative idea, and Cara went above and beyond by presenting me with a beautiful pink rose, which was incredibly sweet and thoughtful. Overall, my experience was nothing short of incredible. Every aspect, from the food to the service to the charming extras, made me feel special. I am already looking forward to my next visit and can’t wait to return. Highly recommended!

- Edelyn Ramos -

Icon

i had the best time at Haidilao. the food was fresh and service was quick. it was really entertaining to watch the birthday songs and the noodle pull also! our server Yati was really kind and made us feel very welcome!!

- nidhi naik -

Icon

I would like to thank Cara for her kindness and professionalism. She was very helpful, attentive, and made the experience truly pleasant. I really appreciate her support and positive attitude. Thank you, Cara!

- Natalia -

Icon

Went over in June 2025 for a vacation. Decided to try it as a family. We were hooked. Staff were so friendly and helpful. They too taught us how to enjoy the cuts of meat properly. Just too good. Before flying off, we had to have it another time. The 2nd time was better cos they staff welcomed us again with open arms. They made a difference to our meal. Thank you.

- Nuuraishah Rahim -

Icon

One of the best experiences! Very child friendly , and has one of the best waiting areas with chips and plum juice! Great food ! And gifts for everyone , always. Money’s worth ! Great people too! You are sure to leave with a smile on your face.

- Shresth Arya -

Try these next time!

Jaipur Jungle
  • Vegetarian Restaurant
Jaipur Jungle

3rd Floor, Nexus Celebration Mall, Bhuwana Bypass, opp. Devendra Dham, Opposite Devendra Dham, Pulla Bhuwana, Bhuwana, Udaipur, Rajasthan 313001, India

Mangiafico Voglia Matta
  • Ice Cream Shop
Mangiafico Voglia Matta

Corso Umberto I, 34, 96100 Siracusa SR, Italy

Chez Small's
  • Vietnamese Restaurant
Chez Small's

32 Rue d'Enghien, 75010 Paris, France

Pizzeria Il Campanile
  • Pizza Restaurant
Pizzeria Il Campanile

Via Guglielmo Marconi, 8, 71014 San Marco in Lamis FG, Italy

Open Table
  • Cafe
Open Table

62 Michaels Avenue, Ellerslie, Auckland 1051, New Zealand

Pizza Minded Pascoe Vale
  • Pizza Restaurant
Pizza Minded Pascoe Vale

444 Gaffney St, Pascoe Vale VIC 3044, Australia